At EasyCool, we are committed to protecting your privacy and ensuring a safe online experience. 

1. Information We Collect
We collect personal information that is necessary for us to provide our products and services to you. This may include:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit card details and billing information.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.
• Communication Records: Correspondence with our customer service team.

2. How We Collect Information
We collect personal information through various means, including:
Direct interactions with you when you place an order, subscribe to our newsletter, or contact our customer support. Automated technologies such as cookies and analytics tools when you visit our website.

3. Use of Your Information
We use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, promotions, and customer service inquiries.
• To improve our website functionality and user experience.
• To comply with legal obligations and resolve disputes.

4. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:To service providers who assist in operating our business (e.g. payment processors, shipping companies).When required by law or to protect our rights and safety.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Access and Correction
You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below.

7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser; however, disabling cookies may affect certain functionalities of our website.

8. Cross-Border Disclosure
If we transfer your personal information outside Australia, we ensure that the recipient provides a level of protection equivalent to the APPs.

9. Complaints
If you believe your privacy rights have been violated, you may lodge a complaint with us at support@easycool.shop. We will investigate and respond to your complaint promptly.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: support@easycool.shop
Phone: +61307134392
Address: 459A Sydney Rd, Brunswick VIC 3056, Australia